Feedback & Complaints – Ambience Care WA

Have Your Say

We encourage you to raise a complaint with your provider first.

We take complaints about whether an NDIS-funded support or service has been provided in a safe way and to an appropriate standard. Learn more about the types of complaints we handle (opens in a new window).

For life-threatening situations and other emergencies, call 000.
Do not complete this form if your complaint is about:

- NDIS plans or funding – contact the National Disability Insurance Agency (NDIA) (opens in a new window)
- your Worker Screening Check – contact your state or territory Worker Screening Unit (opens in a new window).

To learn more about how we handle personal and sensitive information, read our Privacy Policy (opens in a new window).

Have you spoken to the provider or worker?

Yes

Do you agree to share your contact details with the NDIS Commission? We can deal with your complaint more effectively if you provide your contact details. *

Yes

Your details

Name(Required)

Email(Required)

Mobile Number(Required)

I am a

Are you making this complaint on behalf of a person with disability? *

Yes

Do you need help to communicate? For example, interpreter or National Relay Service

Yes

Provider or worker details

Name of the provider or worker this complaint is about If you don’t know the name of the provider or worker, enter ‘unknown’. *

State or territory *

Complaint details

Tell us about your complaint Include the following details (if known):

What happened?
Who was involved?
When and where did it happen?
Details of how it happened

Limit is 1800 characters.

Email a copy of this complaint to (This email address will not be shared with the NDIS Commission)

Make a complaint