Welcome to
Ambience Care

We’re a family-owned business passionate about empowering individuals with intellectual and psychosocial disabilities to live fulfilling lives. Our approach is simple: we believe everyone deserves to enjoy an ordinary life, regardless of their challenges.

How we work

Ambience Care WA values a culture of respect, diversity, and collaboration, fostering an environment where employees feel supported and valued. The company promotes open communication, providing avenues for feedback and encouraging transparency in decision-making processes. Embracing continuous learning and development, Ambience Care WA offers opportunities for professional growth and skill enhancement. The company also prioritises a healthy work-life balance, recognising the importance of well-being in overall job satisfaction. Through these key initiatives, Ambience Care WA creates a positive and empowering culture that motivates employees to excel and contribute to the organisation’s success.

What we do

We offer respectful support with personal care in a way that protects dignity and independence. Our team works at your pace, supports your preferences, and always aims to help you feel comfortable, confident, and in control.

This may include:

  • Showering, grooming, dressing and daily hygiene

  • Toileting support (where required)

  • Creating routines that make mornings and evenings easier

We’re also careful with privacy and confidentiality—especially when support involves sensitive personal information.

We support you to get out into the community and feel connected—whether that’s appointments, social outings, activities you enjoy, or building confidence in new settings.

This may include:

  • Getting to appointments and community activities

  • Support to join groups, events, hobbies or local programs

  • Building confidence and comfort in social situations

We plan supports with you, not for you—so you can choose what feels right and adjust along the way.

We help build the everyday skills that support independence at home and in the community. Whether you’re learning new skills or rebuilding confidence after a difficult period, we keep it practical, supportive, and focused on your goals.

This may include:

  • Cooking and meal preparation support

  • Cleaning routines, household organisation and planning

  • Shopping skills and building confidence with routines

Reliable transport can make life so much easier. We help you get where you need to go—safely and on time—so you can stay connected to health care, community activities, and day-to-day life.

We also have a disability-access vehicle fitted with a full electric wheelchair hoist, allowing participants who use a wheelchair to travel more comfortably, safely, and with dignity. This supports easier transfers, reduced manual handling, and smoother access to community activities and appointments.

This may include:

  • Transport to appointments and activities

  • Support using public transport (where suitable)

  • Helping build confidence with travel and planning

  • Wheelchair-access transport using our vehicle equipped with a full electric wheelchair hoist for safe entry/exit and secure travel

“Please contact us to discuss accessibility requirements and how we can support your transport needs.”

Developmental life skills are about building confidence and capacity over time—so life feels more manageable, stable, and self-directed.

This may include:

  • Strengthening routines that support wellbeing

  • Building confidence in decision-making and daily responsibilities

  • Developing communication skills and self-advocacy

Where someone has complex health needs, our team follows structured guidance for safe support and escalation if concerns arise.

Big changes can feel overwhelming—moving home, starting new supports, changes in health or mental wellbeing, or rebuilding routines after a tough period. We provide steady, practical support that helps people feel safe, supported, and empowered through transitions.

This may include:

  • Support through changes in living arrangements or services

  • Building new routines and stability step-by-step

  • Helping you reconnect with community life in ways that feel comfortable

We support the day-to-day rhythms that make a home feel calm and life feel organised—while always respecting independence and choice. Your brochures list supports like meal preparation, companionship, household tasks, medication prompts, and home safety checks as part of this everyday support.

This may include:

  • Morning/evening routines

  • Meal preparation and household tasks

  • Medication prompts and wellbeing check-ins

  • Companionship and emotional reassurance

We provide supported accommodation options, including respite and short-term accommodation, and a 24-hour support home in Aveley. Our focus is on creating a safe, respectful home environment where participants can build independence and feel supported—without losing choice and control.

Support may include:

  • Daily living assistance and routine support

  • Skill building in a home setting

  • Community access and transport

  • Wellbeing support, with clear escalation processes if needed

We also welcome feedback and take concerns seriously—so people feel heard and safe to speak up.

Our Vision

At Ambience Care WA, our vision is to redefine the standards of care by providing personalised, holistic, and innovative services to empower individuals to live their best lives. Our key focus is on creating an environment that promotes dignity, respect, health and well-being for all participants.

We believe in a client-centred approach that tailors care plans to individual needs and preferences, fostering a sense of independence. Our commitment to excellence extends to our team of dedicated professionals who are passionate about enhancing the quality of life for those we support. Through continuous education and training, we ensure that our staff are equipped with the knowledge and skills needed to provide exceptional care. In striving for excellence, we also prioritise continuous improvement and innovation, regularly seeking feedback from participants and staff to refine and enhance our services. By fostering a culture of transparency, accountability, and open communication, we aim to build trust and longlasting relationships with our participants and their families. At Ambience Care WA, we envision a future where every individual receives the highest standard of care in a nurturing and inclusive environment. By embracing diversity, collaboration, and compassion, we are dedicated to making a positive impact on the lives of those we support, enriching their experiences and promoting overall health and well-being.

Compassion

We believe in providing care with empathy and understanding to enhance the wellbeing of our participants.

Respect

We treat each other and company property with the utmost respect, ensuring a professional and considerate workplace.

Excellence

We pursue excellence in all we do, continually improving our skills and training.

Safety and Well-being

We are committed to a workplace free from neglect, abuse, discrimination, and isolation, prioritising the safety and well-being of our participants.

Productivity and Morale

We strive to boost productivity and morale through teamwork, positive reinforcement, and a supportive environment.

Client Empowerment

We support our clients in living independently, respecting their choices and control over their lives. By upholding these values, Ambience Care WA provides exceptional care that promotes the wellbeing, happiness, Dignity and comfort of our participants

Our Team

We’re a close-knit team of people who care. Each of us brings something different to the table, but what we all have in common is a genuine commitment to making life better for the people we support. We’re here to listen, to show up, and to build real connections.

Stacey
Administration
Deyanitha
Accounts Bookkeeper
Alessia
Operations Manager
Jackie
Manager
Gladys
Team Leader